Report a Bug
When reporting an issue, please include:
- A clear description of what happened
- Steps to reproduce the problem
- Your Android version and device model
- SnapTask version (found in app settings)
- A screenshot if possible
Help & Support
How can we help?
Browse the FAQ, contact us directly, or tell us how to make SnapTask better.
Contact
Get in touch
We read every message personally and reply within a few business days.
Email Support
For technical issues, bug reports, and troubleshooting, include your Android version, device model, and SnapTask version — it helps us resolve issues faster.
support@snaptask.siteFor general feedback, feature ideas, or anything else, write to hello@snaptask.site.
Take a screenshot on your Android device, then open the sharing menu (usually the share icon or "Share via"). Find and tap SnapTask in the app list. SnapTask opens automatically and begins processing immediately — no extra steps required.
Screenshots are stored in SnapTask's private app storage on your device and are never uploaded anywhere. You can view them in the History screen and delete individual items or everything at once. Uninstalling the app permanently removes all data.
SnapTask uses Google's ML Kit bundled Latin text recognition, which works best on high-contrast printed or rendered text at a readable size. Very stylised fonts, extremely small text, handwriting, or low-resolution screenshots may produce incomplete results. Try sharing a larger or sharper screenshot for better accuracy.
Version 1.0 uses the Latin-script OCR model, which covers all languages written in the Latin alphabet — English, French, Spanish, Portuguese, German, Italian, and many others. Non-Latin scripts (Arabic, Chinese, Cyrillic, etc.) are not supported in this version.
Check three things: (1) Alarms & Reminders permission — go to Android Settings → Apps → SnapTask → Permissions and confirm it is granted. (2) Battery optimisation — some Android manufacturers restrict background alarms aggressively; try excluding SnapTask from battery optimisation. (3) Notifications — ensure notifications are enabled for SnapTask in Android Settings.
Delete individual items from the History or Reminders screens inside the app. To wipe everything at once, go to Android Settings → Apps → SnapTask → Storage → Clear Data. Uninstalling SnapTask removes all screenshots, extracted text, reminders, and settings permanently — there is no server copy.
Yes. SnapTask runs on any Android device with Android 8.0 (API 26) or higher, including tablets and foldables. The Share Intent flow works identically — take a screenshot and share it to SnapTask from any app.
Yes, SnapTask is free — no in-app purchases and no subscription. The app shows a small banner ad, served by Google AdMob, to support development. If pricing or monetisation changes in a future version, the Privacy Policy will be updated in advance and users will be notified before the change takes effect.
Feedback
Help us improve
Every report and suggestion is read and considered. Your feedback shapes the future of SnapTask.
Suggest a Feature
Have an idea that would make SnapTask more useful? We'd love to hear it.
- Describe the feature you'd like to see
- Explain the problem it would solve
- Share examples or references you like
- Let us know how often you'd use it
- Include any priority context if relevant
Technical
Requirements & Permissions
SnapTask requests only what it needs. No camera. No contacts. No location.
Android Requirements
- Minimum Android
- 8.0 (API 26)
- Target SDK
- Android 15 (API 35)
- Internet permission
- Declared — used only for ads
- Local storage
- Private app directory
- Architectures
- arm64-v8a, x86_64
- OCR engine
- ML Kit (bundled)
- App version
- 1.0.0
App Permissions
Five permissions — three for reminders, two for advertising.
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POST_NOTIFICATIONS
Shows reminder alerts at the exact time you set. Requested only when you save your first reminder. Denying it still saves the reminder — it just can't alert you.
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SCHEDULE_EXACT_ALARM
Fires reminders at the precise minute you chose. Without it, reminders still fire within an approximate window. Declared per Google Play policy for reminder apps.
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RECEIVE_BOOT_COMPLETED
Re-schedules your pending reminders after a device reboot so they still fire on time. No personal data is read during this process.
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INTERNET
Used solely by the Google AdMob SDK to request and display the banner ad, and by Google UMP to manage advertising consent. OCR, screenshots, reminders, and history do not use this permission — those features work fully offline.
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ACCESS_NETWORK_STATE
Declared automatically by the Google Mobile Ads SDK to check connectivity before requesting an ad. Not requested independently by SnapTask's own code.